This Privacy Policy explains what personal information k8k collects, how we use it, and the rights you have as a player based in the Philippines. We are committed to keeping your data safe and handling it responsibly at all times.
Last updated: January 2025 | Applies to all players in the Philippines
When you register and use k8k, we collect certain personal information that is necessary to operate your account and provide our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required to verify your identity and confirm your eligibility to play. We also collect financial information such as your preferred payment method details and transaction history in order to process deposits and withdrawals in Philippine pesos(PHP). When you access k8k through your mobile browser or any device, we may also collect technical data such as your IP address, device type, operating system, and browser information to help us maintain platform security and improve your experience. In addition, we collect gameplay data including your betting history, session duration, and game preferences, which helps us personalise your experience and comply with responsible gaming obligations. All information collected is limited to what is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.
k8k uses the personal information we collect solely for the purposes of operating your account, delivering our gaming services, and meeting our legal obligations as a platform serving Filipino players. Your identity and payment details are used to verify your account, process transactions, and prevent fraud or money laundering in accordance with applicable Philippine regulations. We use your contact information to send you important account notifications, security alerts, and updates about changes to our services — we do not send unsolicited marketing messages without your consent. Gameplay and session data is used internally to monitor platform performance, identify unusual activity, and support our responsible gaming tools such as deposit limits and session reminders. We may also use aggregated, anonymised data for internal analytics and platform improvement, but this data cannot be used to identify you personally. At no point does k8k sell, rent, or trade your personal information to third-party advertisers or data brokers.
k8k does not share your personal information with third parties except in the limited circumstances described here. We work with trusted service providers — such as payment processors, identity verification partners, and cloud infrastructure providers — who handle your data strictly on our behalf and under binding data processing agreements that prohibit them from using your information for any other purpose. We may be required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts if we receive a lawful request or are required to do so by applicable law. In the event that k8k undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We will never share your personal information with third parties for their own marketing or commercial purposes without your explicit consent. If you have concerns about how a specific third party handles your data, you may contact k8k support for more information.
k8k retains your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations governing online gaming and financial record-keeping. Account and transaction records are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and regulatory audit requirements. Gameplay logs and session data are retained for a shorter period unless they are required in connection with an ongoing investigation, dispute, or regulatory inquiry. When your data is no longer required for any lawful purpose, k8k will securely delete or anonymise it so that it can no longer be linked back to you. You may request information about the specific retention periods that apply to your data by contacting our support team. We review our data retention practices regularly to ensure they remain proportionate and compliant with current Philippine data protection requirements.
As a player based in the Philippines, you have rights over your personal data under applicable data protection laws, and k8k is committed to honouring those rights in a timely and transparent manner. You have the right to request access to the personal information we hold about you, and we will provide a copy of that information within a reasonable timeframe upon verified request. You may also request that we correct any inaccurate or incomplete information in your account records — simply contact our support team with the details you would like updated. If you believe that k8k is processing your personal data unlawfully or without a valid legal basis, you have the right to object to that processing and to request that we restrict or delete your data where permitted by law. You may withdraw your consent to optional data processing activities at any time without affecting the lawfulness of processing that took place before your withdrawal. To exercise any of these rights, please reach out to k8k support directly; we will verify your identity before processing any data-related request to protect your account security.
k8k implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the k8k platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel on a need-to-know basis. We use cookies and similar tracking technologies to keep you logged in during your session, remember your language and display preferences, and help us detect suspicious login activity. You can manage or disable non-essential cookies through your browser settings at any time, though doing so may affect certain platform features. k8k does not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. We review our security practices regularly and update them as needed to address emerging threats and maintain the trust of our Filipino players. If you suspect any unauthorised access to your k8k account, please contact our support team immediately so we can take prompt action to secure your account.
If you have any questions about how k8k handles your personal data, our FAQ page covers the most common concerns from Filipino players. You can also create a free account and review your privacy settings at any time.